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Writer's pictureDawn M. Williams

Why do businesses use automation?

The more and more time goes by the more it is apparent that human interaction is being replaced with computers. There are many reasons for this. Speaking for myself, I use it for cost saving measures as well as liability prevention. We already know that people lie and people are careless. That being said time and date stamps attached to videos such as the one below act as liability prevention.

Not many businesses wants to go to court. From my experience going to court, many cases are either dropped or settled out depending upon how much proof is shown prior to said court date. As far as my business, if I feel as though I am building a case to protect myself against you as a client, more than likely you will be fired as a client. There is no way I'm going to expose myself to someone who creates such an insurmountable level of stress for me.


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